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Ben Terrill

Finn AI
VP, Customer Success
Ben Terrill is an expert in the strategy, process and technology of customer retention and success. As VP of Customer Success at Finn AI, Ben leads the successful implementation of customers on a large, global scale, with the objective of increasing per-customer-profitability. Prior to Finn AI, Ben was Global VP, Customer Success at Mobify where he built the customer team from ground-up. He successfully led the onboarding sustainment of more than 200 customers spanning across 3 continents, which included top Fortune 500 companies. Ben has over 20 years of experience and specializes in strategic implementation and optimized deployments of customers. He received his MBAs at Queen’s University, and Cornell University.

My Moderators Sessions

Tuesday, September 25

11:30am PDT